What information is collected, and why?
When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, email address, postal address, and telephone number. We request this information when the user requests one of the following:
- To register to attend an on-line seminar or demonstration
- To receive specific information from us such as a whitepaper or code sample
- To sign up for a mailing list
- To correspond with us
- Or any other such activity that we deem necessary
FORTITUDE Caravans does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 18.
How is the information used?
Non-personally identifiable information (non-PII) is collected to allow us to analyse how our website is used and to improve the content and service the website provides.
Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.
FORTITUDE Caravans owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, email correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. FORTITUDE Caravans may share this information with its business partners for the specific purpose of a promotion or service offering.
Disclosure of user information
Accuracy and security
The accuracy and security of the User Information is important to FORTITUDE Caravans. Currently, you may review and request updates to your User Information retained by contacting FORTITUDE Caravans. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. FORTITUDE Caravans is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.
User names and passwords
Are “Cookies” used on the website?
How is personally identifiable information safeguarded?
FORTITUDE Caravans utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.
Links to other websites
The FORTITUDE Caravans website may contain links to other internet websites. FORTITUDE Caravans neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-FORTITUDE Caravans websites.
How to opt out of correspondence
Based on the information a user has provided, FORTITUDE Caravans may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.
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